How can we help?
Most answers live below. If you don't find one, our support team replies within a business day.
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Pick a corner to start.
Getting Started
Setting up your account, importing your first pieces, and finding your way around the app.
衣Wardrobe
Editing, deleting, organizing pieces, and managing tags, fabrics, and seasonal labels.
装Styling
Generating outfits, saving lookmarks, and giving FiFi feedback so the next pick is sharper.
鍵Account & Privacy
Subscriptions, billing, data exports, and how to delete your account or specific data.
Frequently asked.
Open the app, tap the + button on the wardrobe screen, and either snap a photo or pick from your camera roll. FiFixU auto-tags the rest. You can edit any tag with a long-press.
Tagging happens on your device. Photos only leave your phone if you explicitly request a "visualization" or "visual analysis", and even then, they're processed via a privacy-protected enterprise API and never used for model training. Read the full privacy policy.
You can share individual outfits via a public link, but full wardrobe sharing is intentionally limited. We'll launch shared closets for households later this year.
FiFixU looks at silhouette, color palette, fabric weight, and seasonality, then layers your behavior on top, what you save, swap, and wear repeatedly. The longer you use it, the more it sounds like you.
FiFixU has a free tier (up to 50 pieces). Pro is $9/month or $84/year, with unlimited wardrobe size, advanced styling, and the trend reports. We don't run ads on either tier.
Settings → Subscription → Cancel. Your Pro features stay active until the end of your billing period. We don't ask why and we don't try to talk you out of it.
Yes. Settings → Account → Delete account, or visit our delete account page. Everything is purged within 30 days, except where law requires retention (mainly billing records).
Yes, currently nine countries across North America, the EEA, and the UK. App Store and Google Play handle localization; the styling logic is the same everywhere.